Foam - Chrome Extension

Foam Feature · 3 min reading

Rol: Product Designer

Team: PM | Designer (me) | Dev

Timeline: 2 months (2022)

Tools: Figma

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At A Glance
The case study of the Chrome extension covers a feature we developed as part of the Foam platform. Foam is a B2B platform developed by Whalar for its own team of creator managers. Whalar is an agency specializing in content creators and social media. Foam streamlines the pitching process for managers and enables more efficient deal negotiations, helping turn creators’ potential into real business opportunities.

Problem

Through interviews with managers, we discovered that over 70% of their time was spent on email, responding to brand requests (RFPs) for campaigns with very specific criteria (age, location, content type, etc.).

The process was manual and slow:

Searching their own roster (or a colleague’s) for a creator that matched.

Taking screenshots of social media metrics.

Writing a persuasive, quick, and data-backed email.

This workflow could take more than 20 minutes per proposal, and response time was critical when competing with others.

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Goals

Our goal was to reduce response time and simplify data gathering. To achieve this, we needed to:

Automate the collection of creator data to send to brands

Improve search efficiency

Enable collaboration between managers

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Solution

We developed a Chrome extension that, without leaving your email, allowed managers to:

Search and filter creators directly from their inbox.

Insert creator metrics into Gmail within seconds, with a professional design and editable.

We introduced the concept of Embeds, offering two levels of information: Basic and Detailed. And over time, options such as bio, media kits, links, etc have been added.

The data was pulled in real time from Instagram, TikTok, and YouTube, eliminating the need for screenshots.

Note: We also developed filters and global search on the main platform, but this case study focuses on the extension.

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Results

4x faster

From 20 to less than 5 minutes per proposal

+9000 embeds

Shared through the extension in just 90 days

37.1% weekly retention

Over a third of users reuse the feature the following week

gmail + extension
embeds examples
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Outcome

The extension addressed a real and urgent pain point, delivering immediate and lasting impact. It became an essential tool for managers, enabling them to respond to campaigns more quickly and professionally. This level of usage and retention validates the path toward a scalable SaaS model, with clear potential for external agencies.
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